Return and Exchange Policy

Just Love Fine Jewellery's Refund and Exchange Policy

Welcome to Just Love Fine Jewellery, Mumbai's beacon of luxury in fine jewellery. Our commitment to your absolute delight is reflected in our gracious and accommodating refund and exchange policy, designed exclusively for our discerning patrons.

Elegant Refund Policy

Seven-Day Elysian Return Window

 Indulge in the luxury of choice with our 7-day no-questions-asked return policy, promising a complete 100% refund. This privilege is our assurance of your satisfaction.

Refund Criteria of Distinction

The item should be in its pristine, original state, echoing the unblemished beauty at the time of purchase.

The transaction must be validated by the original sales invoice and the certificate of authenticity, symbolizing our commitment to genuineness.

This policy gracefully excludes custom-made artifacts, as they are bespoke to your personal narrative.

The return journey of the piece to our atelier, though borne by you, is a testament to our mutual appreciation for the art of fine jewellery.

Exchange Policy of Grandeur

Valuation in Exchange

Diamonds: Receive 90% of the current day’s market value, a testament to the enduring worth of our stones.

Gold: Cherish the full 100% of the current market value, reflecting the timeless elegance of gold.

Gemstones: 80% of the current market value is yours on the day of exchange, honouring the rarity of our gems.

Noble Conditions for Exchange

The piece must be unaltered, maintaining its original integrity and splendour.

The weight and essence of diamonds, gold, and gemstones remain as initially crafted.

The exchange requires the presentation of the original sales invoice and the certificate of authenticity, our guarantee of excellence.

This esteemed policy excludes custom creations, as they are the very embodiment of your unique taste.

You, our valued client, will graciously cover the shipping charges for this distinguished service.

Buyback Policy of Renown

Assessment of Worth in Buyback

Diamonds: We offer 85% of the current market value, recognizing the lasting value of our diamonds.

Gold: Gold, in its eternal allure, is valued at 100% of the current market rate.

Gemstones: Embrace 80% of the current market value, reflecting the cherished rarity of our stones.

Criteria for Buyback

The returned jewellery must be a mirror of its original glory, untouched and splendid.

We require the original sales invoice and certificate of authenticity, symbols of our mutual journey in the world of fine jewellery.

The cost of sending the piece back to our sanctuary of gems will be a testament to your commitment to excellence.

Gold Valuation

Gold, in all its majesty, will be valued at the current market value, ensuring a transparent and equitable experience.

Preservation of Rights

At Just Love Fine Jewellery, we reserve the sole discretion over buybacks and exchanges, a responsibility we uphold with integrity and respect for our esteemed clientele.

In the realm of Just Love Fine Jewellery, every interaction is steeped in luxury and attentiveness. For any inquiries or guidance through our policies, our customer service connoisseurs are at your beck and call.