Privacy Policy

Privacy Policy for Just Love Fine Jewellery

Effective Date: 3rd April 2024

Welcome to Just Love Fine Jewellery. We’re incorporated under the laws of India, having its registered office at 617 Crystal Paradise, 6th Floor, Dattaji Sallvi Road, Off Veera Desai Road, Andheri West, Mumbai 400058 India.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. We take the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our store and website including sub-domains. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. By using the services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice.

Definitions

In this Privacy Notice, the following definitions are used:

(a) Cookies: A small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application.  A cookie generally allows a website to remember your actions or preference for a certain period of time.

(b) Data: Includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.

(c) Data Protection Laws: Any applicable law and guidelines notified by Government of India relating to the processing of Data.

(d) Partners: Select third parties with whom we have contracts for the businesses described in this Privacy Notice.

(e) Service Providers: Includes entities to whom we will disclose your Data in order to process information for a specific purpose pursuant to written contract.

(f) User or you: The natural person who accesses our stores, website or mobile application.

Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username, or similar identifier.

Contact Data includes billing address, delivery address, email address, and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.

Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer.

To process and deliver your orders.

To manage and collect payments, fees, and charges.

To manage our relationship with you.

To enable you to partake in a prize draw, competition, or complete a survey.

Data Security

At Just Love Fine Jewellery, we prioritize the security of your personal data. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Our efforts to ensure data security include the following:

Secure Data Storage: We use secure servers and data storage solutions to protect your data from unauthorized access, alteration, or destruction.

Data Encryption: Personal data, especially sensitive information like financial details, is encrypted during transmission over the internet.

Access Control: Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Regular Monitoring and Review: We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.

Training and Awareness: Our staff is trained on the importance of data protection and we have established internal policies for handling personal information securely.

In the event of a suspected personal data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so.

Sharing Your Personal Information

We may share your personal data with selected third parties, including:

Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users.

Analytics and search engine providers that assist us in the improvement and optimization of our site.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Just Love Fine Jewellery or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Just Love Fine Jewellery, our customers, or others.

Your Legal Rights

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal data to another party.

Changes to This Privacy Policy

Just Love Fine Jewellery may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookies 

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our website.

International Transfers

We may transfer, store, and process your personal data outside of your country. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

Children's Privacy

Our website does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Contact Information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at neha@justlovefinejewellery.com.